SAQA The information on Professional Bodies and Professional Designations on the National Qualifications Framework is public property. Thus the only payment that can be made for it is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
PROFESSIONAL BODY: 
CCMG - Contact Centre Management Group 
PROFESSIONAL BODY ID NAME OF PROFESSIONAL BODY
825  CCMG - Contact Centre Management Group 
PROFESSIONAL BODY STATUS STATUTORY / NON-STATUTORY
Recognition Renewed  Non-Statutory 
SAQA DECISION NUMBER RECOGNITION START DATE RECOGNITION END DATE
SAQA 216/22  2022-05-10  2027-05-09 


REGISTERED PROFESSIONAL DESIGNATIONS:

Designation ID Designation Title
771 Contact Centre Information and Data Analytics Professional
393 Contact Centre Brand Ambassador
394 Contact Centre Support Professional
395 Contact Centre Operational Professional
396 Contact Centre Strategic Professional


PROFESSIONAL BODY WEB ADDRESS:
http://www.ccmg.org.za