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The information on Professional Bodies and Professional Designations on the National Qualifications Framework is public property. Thus the only payment that can be made for it is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| PROFESSIONAL BODY: |
| CCMG - Contact Centre Management Group |
| PROFESSIONAL BODY ID | NAME OF PROFESSIONAL BODY | ||||
| 825 | CCMG - Contact Centre Management Group | ||||
| PROFESSIONAL BODY STATUS | STATUTORY / NON-STATUTORY | ||||
| Recognition Renewed | Non-Statutory | ||||
| SAQA DECISION NUMBER | RECOGNITION START DATE | RECOGNITION END DATE | |||
| SAQA 216/22 | 2022-05-10 | 2027-05-09 | |||
| Designation ID | Designation Title |
| 771 | Contact Centre Information and Data Analytics Professional |
| 393 | Contact Centre Brand Ambassador |
| 394 | Contact Centre Support Professional |
| 395 | Contact Centre Operational Professional |
| 396 | Contact Centre Strategic Professional |
| PROFESSIONAL BODY WEB ADDRESS: |
| www.ccmg.org.za |