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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
PROFESSIONAL DESIGNATION: 
Employee Assistance Coordinator 
DESIGNATION ID DESIGNATION TITLE
839  Employee Assistance Coordinator 
PROFESSIONAL BODY DESIGNATION STATUS
EAPASA - Employee Assistance Professionals Association of South Africa  Reregistered 
SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
SAQA 06147/25  2025-03-20  2030-03-19 


DESCRIPTION:
The Employee Assistance Coordinator will provide general Employee Assistance administrative support to clients and colleagues to enable operational administrative integrity of Employee Assistance practices. The nature of the services are non-clinical.
In general, the role of this category of professional may include:
  • providing Employee Assistance information;
  • identifying and checking of documents;
  • ensuring that Employee Assistance organisational documents comply with the relevant legislation and regulations;
  • stakeholder relations;
  • implementation of interventions. 
  • AWARDING CRITERIA
    For the Professional Designation to be awarded, professionals must comply with the following minimum requirements: 
    Underlying Registered Qualification or Part Qualification:
    In any of the subject areas of Health, Social and Business Sciences, the following qualifications:
  • Diploma at NQF Level 6 or;
  • Advanced Certificate at NQF Level 6 or;
  • Occupational Certificate at NQF Level 6 or;
  • Comparable qualification at NQF Level 6.
  • Comparable foreign qualification evaluated by SAQA and equivalent to a Level 6 qualification on the South African NQF.

    Recognition of Prior Learning:

    Applicants who do not have an academic qualification, may also apply via the RPL route, according to EAPA-SA's RPL Policy.
    The applicant must submit a portfolio of evidence of his/her previous work experience and educational achievements in support of the application. The Portfolio of Evidence should comprise of-
  • A comprehensive CV.
  • Details of relevant work experience or job description indicating dates and places where experience was obtained.
  • List of relevant training courses attended - including name of provider, name of course, attendance dates and what was learned.
  • Certified copies of all qualifications and or certificates of membership and (the qualifications will be verified with SAQA's Verification Service).
  • A testimonial from the previous employer/supervisor or any other relevant documentation. 
  • Experiential Learning or Experience
    Applicants with the underlying NQF Level 6 qualification or its equivalent must have at least two years' demonstrable experience within an Employee Assistance environment. 
    Competency Assessment
    Applicants must have successfully completed the underlying qualification plus experiential learning component. Applicants are furthermore required to submit a verified Portfolio of Evidence and a complete Curriculum Vitae or résumé. 
    Designation RPL Statement
    This Designation may be awarded through Recognition of Prior Learning. 
    RETAINING CRITERIA
    In order to ensure the currency of professional knowledge and to retain the Professional Designation, the professional must comply with the following minimum requirements: 
    Code of Conduct
    Members must adhere to the Professional Body Codes of Conduct and Ethics. 
    Continuing Professional Development (CPD)
    Designees must obtain at least 15 CPD points per calendar year of acceptable CPD learning activities which are relevant to their work. One CPD point is equal to one (notional) hour.

    At least ten points must be verifiable points. Two of the verifiable points must be ethics-related. A point will be verifiable if the member can prove that he or she was involved in an acceptable CPD learning activity. A point will be non-verifiable if the member is unable to prove that the CPD learning activity has taken place. 
    Fees
    Ensure that the annual membership fee is paid. 


    PROFESSIONAL DESIGNATION PROGRESSION PATHWAY
    (The Designation being reported on here is shown in italics.)

    Sequence Designation ID Designation Title
    1839Employee Assistance Coordinator
    2495Employee Assistance Practitioner
    3496Employee Assistance Professional
    4840Employee Assistance Specialist


    PROFESSIONAL BODY WEB ADDRESS:
    For more information on this Professional Designation, please visit http://eapasa.co.za